Terms of service

West Knox Group Terms of Service

Welcome to the West Knox Group website. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the West Knox Group website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other applicable policies or guidelines. If you do not agree to these Terms, you may not use our website or services.

2. Use of Our Website

Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you meet this eligibility requirement.

License: West Knox Group grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes, subject to these Terms.

Prohibited Conduct: You agree not to:

• Use our website for any illegal or unauthorized purpose.
• Violate any applicable laws or regulations.
• Interfere with or disrupt the operation of our website or servers.
• Engage in any conduct that may harm West Knox Group, its users, or third parties.
• Use any automated means to access our website or collect data without our prior written consent.

3. Property Listings and Information

Accuracy: We strive to provide accurate and up-to-date information about our rental properties and services. However, we do not warrant the completeness, accuracy, or reliability of any property listings or information on our website. All listings are subject to change without notice.

Availability: Rental property availability is subject to change and may vary based on demand and other factors. We do not guarantee the availability of any specific property at any given time.

4. Application and Leasing Process

Application: Prospective tenants may be required to complete an application process, including the submission of personal information and payment of application fees. All application fees are non-refundable.

Lease Agreements: Upon approval of an application, tenants will be required to sign a lease agreement. The lease agreement will outline the terms and conditions of the rental, including rent, security deposits, and other obligations.

5. Payments

Rent Payments: Rent payments are due in accordance with the terms of the lease agreement. Tenants may be required to make payments through our online resident portal.

Fees: Additional fees, such as late fees or maintenance fees, may apply as outlined in the lease agreement or our policies.

6. Maintenance and Repairs

Maintenance Requests: Tenants are responsible for submitting maintenance requests through our online resident portal. We will address maintenance issues in accordance with our policies and procedures.

Emergency Maintenance: For emergency maintenance issues, tenants should contact our 24-hour emergency maintenance hotline.

7. Termination and Renewal

Lease Termination: Lease termination is subject to the terms and conditions outlined in the lease agreement. Tenants may be required to provide notice and pay applicable fees for early termination.

Lease Renewal: Lease renewal options will be communicated to tenants prior to the end of the lease term. Renewal terms and conditions may vary.

8. Limitation of Liability

To the fullest extent permitted by law, West Knox Group and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our website or services.
• Any unauthorized access to or use of our servers and/or personal information.
• Any errors or omissions in any content or information on our website.

9. Indemnification

You agree to indemnify, defend, and hold harmless West Knox Group and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our website or services, or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which West Knox Group operates, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of that state.

11. Changes to These Terms

West Knox Group reserves the right to modify or update these Terms at any time. We will notify you of any changes by posting the revised Terms on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

By using our website and services, you agree to comply with and be bound by these Terms of Service.

Itai ‘Ty’ Dadoun
Assets Manager

Phone: +1 (813) 816-3425
Email: itai@westknoxgroup.com